The following is a case study of Ingrid Nagaya, a Clinical Psychologist based in Fourways, Gauteng.
About Ingrid Nagaya
Ingrid is a Clinical Psychologist – it has been the culmination of 8 years of studying and training, and she’s been in private practice for over 14 years.
The reason that she became a psychologist is because she believes that everyone has the capacity to change, irrespective of how difficult it is to do. When she was chosen to enter the clinical psychology programme (many, many years ago), it was based on her individual capacity of resilience and determination. Being a clinical psychologist exposes one to severe mental issues and shows one how broken people can be. Yet through the process of hitting rock bottom, becoming non-functional, the human spirit of wanting to succeed and to triumph often shows through and even now, it never ceases to amaze her.
What are some of your areas of interest?
I started out with EAP programmes and treating in and out patients in a tertiary hospital. My experience at Tara Hospital exposed me to eating disorder patients, an area of interest that I have specialised in and still treat many clients for.
Being in an increasingly difficult and stressful world, has resulted in seeing many clients with anxiety, depression, general and severe stress related problems and couples therapy.
A further development has been the increase of inter-racial relationships, and it’s associated challenges.
What were some of the early challenges of private practice?
In general, not knowing what to do. Not knowing what a private practice or business was, and not being prepared in any way for the difficulty of generating your own income. Even simple things like generating an invoice was extremely difficult to understand and adapt to my own private practice.
Moving from a mediocre paying government job to a private practice that paid nothing, was extremely stressful.
I’m also risk averse so even things like getting a lease for the private practice, was very challenging. The financials, tax aspects and getting adequate referrals was always a problem in the early years of having a private practice.
How did you learn about KITRIN IsoForge, and what made you choose to sign up for the product?
I know the creator of the product! But in all seriousness, if Oliver did not create the product, and such a product existed, I would have definitely signed up. The KITRIN IsoForge product is amazing since it covers all those areas that I would never want to touch. The price of the product, in relation to a successful private practice, makes the product unbeatable.
What were some of your current challenges of private practice?
Not being able to fit in all clients that want referrals. This is a much better problem to have. But I’m limited with my time, and need to prioritise clients as best as I can.
I still don’t have a really good understanding of where my major referrals comes from, but I do know that the marketing work that the KITRIN IsoForge team put in place for me, does work extremely well. Having the option of knowing that all non-therapy functions are being done by specialists is very comforting.
What are some of the things that you would like changed in your private practice?
I would like to veer away from working on weekends. Also, it would be good to have a revenue and business model where my revenue is generated from other activities (and not just therapy related work) – such as online courses or workshops.
Contact Details for Ingrid Nagaya
Office Number : 0861 005 005
Mobile Number : 082 557 6793
Practice Address : 55A Albatross Drive, Fourways, Gauteng, 2191
Email : firstname.lastname@example.org
Website : https://www.ingridnagaya.com